STORE POLICIES

PRE- ORDERS

EACH PRE-ORDER ITEM HAS A DIFFERENT DELIVERY DATE. PLEASE MAKE SURE YOU THOROUGHLY READ THE PRODUCT DESCRIPTION, BEFORE PLACING THE ORDER.

ORDERS WILL START PROCESSING ON DATE ADVERTISED ON. ORDERS CAN TAKE UP TO 7 BUSINESS DAYS TO PROCESS STARTING ON THE RELEASE DATE. ORDERS WITH MULTIPLE ITEMS INCLUDING A PRE-ORDER VARIANT WILL NOT BE PARTIALLY FULFILLED, AND WILL SHIP AT THE TIME THE PRE-ORDER IS READY TO BE FULFILLED.

PRE-ORDERED ITEMS WILL BE SENT USING NORMAL SHIPPING RATES.

RETURNS

**PLEASE NOTE: DUE TO THE CURRENT COVID-19 GLOBAL PANDEMIC, WE WILL BE UNABLE TO PROCESS RETURNS FOR THE TIME BEING.ALL PRODUCTS ARE FINAL SALE **

ORDERS MAY BE RETURNED FOR EXCHANGES OR STORE CREDIT ONLY WITHIN 7 DAYS OF THE ORDER RECEIVED DATE. ALL RETURNED ITEMS MUST BE IN NEW UNWORN CONDITION WITH TAGS STILL ATTACHED AS PLACED ON. RETURNED ITEMS RECEIVED IN ANY OTHER CONDITION WILL BE SENT BACK AT YOUR EXPENSE UNLESS OTHERWISE AGREED UPON. WE ARE UNABLE TO ACCEPT RETURNS AFTER 10 DAYS FROM TIME PRODUCT HAS BEEN RECEIVED. YOU CAN CONTACT INFO@CIARACHYANNE.COM

EXCHANGES

**PLEASE NOTE: DUE TO THE CURRENT COVID-19 GLOBAL PANDEMIC, WE WILL BE UNABLE TO PROCESS RETURNS FOR THE TIME BEING.ALL PRODUCTS ARE FINAL SALE **

IN CERTAIN SITUATIONS, WE MAY BE ABLE TO EXCHANGE DAMAGED OR MISLABELED ITEMS MAY BE EXCHANGED FOR THE PROPER ITEM OR SIZE FOR FREE WITHIN 10 DAYS OF ITEM(S) RECEIPT- INVENTORY WILLING. CUSTOMER MUST PAY FOR RETURN POSTAGE.

PLEASE NOTE, WE ARE UNABLE TO PROVIDE EXCHANGES FOR INTERNATIONAL ORDERS. FOR INTERNATIONAL EXCHANGES, WE ASK THAT YOU INITIATE A RETURN AND PLACE A REPLACEMENT ORDER.

ITEMS CAN BE RETURNED FOR STORE CREDIT OR EXCHANGE ONLY- UNLESS THERE IS FAULT BY CIARA CHYANNE. IF WE ARE AT FAULT, WE WILL PAY FOR RETURN POSTAGE.

ANY SIGNS OF WEAR (ANYTHING OTHER THAN TRYING ON THE PRODUCT) OR DAMAGE THAT IS NOT AT FAULT OF CIARA CHYANNE WILL LEAD TO THE EXCHANGE OR RETURN REQUEST BEING DENIED.

ALL SALES ARE CURRENTLY FINAL. THANK YOU.